Leadership
Creative thinking and bold execution are two sides of a coin. The impact potential of an organization unfolds through cooperation among different personalities. This sounds promising. At the same time fundamental contradictions become visible
Transition
The strategic flow of organizations often gets stuck at interfaces. Unclear responsibilities and avoidance of taking the lead create states of vacuum. Within leadership-voids people tend to follow their own interests and refrain from collaborating. Hence forward-moving decision making slows down and human resistance goes up. Interfaces become crossroads to success or failure in change and transition projects.
Sales & Service Leadership
Customers are the sharpest observers of your sales and service forces. An unconscious but very effective radar decides whether they win or lose their trust and the ticket to sell. Reading people, passing the scan and connecting effectively is key to Sales and Services. As a leader your employees are the sharpest observers of yourself. You always want to stay on top. Advanced Shortcut communication tools make that happen.
